Births, Deaths and Marriages – Apply Online
Pre-adoption and Change of Name certificates are not available online – contact our office for more information.
If you knowingly make a false or misleading representation in your application, you may be guilty of an offence under section 51 of the Births, Deaths and Marriages Registration Act 1996.
Who can apply online
Applications for certificates are subject to the Registrar’s Access and Proof of Identity policies. Please ensure that you meet the requirements of the policies before submitting your application online. For example, you may not be able to apply for your brother/sister and/or grandchild’s birth certificate in some situations.
Records held at the Registry contain sensitive and personal information about you and your family. Therefore, as a safe guard against identity fraud and to protect your personal information, records are restricted. However, once records become historical, access is open to anyone for family history/research purposes.
Please note that the event must have occurred in South Australia in order for a certificate to be issued from our office. If the registered event occurred in another state or territory then you must apply to the Registry Office in that state or territory for a certificate.
You may apply for a certificate online either priority service (24 hours) or normal service (within 5 working days). Priority service only available for registered events and not available for family history or recent marriages. If you have recently married and you need your certificate urgently for overseas travel, please contact our office.
If you apply for priority service, you must be able to collect the certificate from the Grenfell Street registration office. Priority certificates cannot be sent by registered post. If you apply for a certificate online and require priority service, you will be charged the standard certificate fee plus an additional 36.25 AUD for priority service. Priority certificates will be processed within 24 hours of application.
Please note that priority service is not available for commemorative certificate applications.
If you apply for a certificate online and want normal service, you have the option to have the certificate to be sent registered post, or to come into the Grenfell Street office to collect the certificate. If you choose to collect the certificate, you will be charged the standard certificate fee only and the postage fee is waived. If you request the certificate to be posted, you will be charged the standard certificate fee plus an additional 9.15 AUD for registered person-to-person postage within Australia, or 13.45 AUD for registered post international.
If you apply for a commemorative certificate online you will be charged the commemorative certificate fee you must collect the certificate from our office.
Certificates will be addressed to the ‘Applicant’ who will be required to produce identification and/or sign for the certificate upon delivery by Australia Post (or equivalent international postal agency).
Please note, historical certificates do not attract the postage fee and will be sent via normal post.
A “No Record Certificate” will be issued if no record is found matching your request. No refund will be available as the fee covers the search of the Registers. Search fee is for 10 year period (or part thereof).
Payments can be made using Visa, or MasterCard. Please ensure your credit card is current and that there are sufficient funds in the account before submitting your application.
Priority applications submitted online are processed within 24 hours. If selected, an SMS will be sent to the mobile number provided to notify the applicant that the certificate is ready to collect.
Applications submitted online are normally processed within five (5) working days from receipt, providing all requirements are met (ie access, proof of identity and payment). Commemorative certificates take up to three weeks to process. However, due to high demand, we may sometimes be unable to meet our service charter standards for the provision of marriage, death and family history certificates that are not held on computer. Please click here for current processing times.
Please note – our processing time does not include postage. Please allow sufficient time for postage when submitting your application.
We generally do not provide refunds for cancellations of application or change of mind. However, if there is a genuine reason and sufficient notice is given, we may consider refunding the application fee. Where an administrative error was made in processing the application, a refund may be provided, or a replacement certificate issued at no cost.
Please consult your Internet Service Provider (ISP) and/or your browser’s documentation for details and to ensure that your browser is compatible with the above features before contacting us.
Alternatively, application forms can be downloaded from our website and submitted by post or in person.
When you enter the online application facility, a secure server is used. This is evident by the secure padlock icon in the bottom right corner of your screen and the ‘s’ in ‘https’ in the web address at the top of your screen. The site and all information you supply (including credit card details) is 128-bit encrypted using the Secure Socket Layer (SSL) protocol.