Public warning against online ticket reseller – media release

South Australia’s consumer watchdog has warned members of the public to be extremely cautious in buying tickets from online reseller Viagogo.

Commissioner for Consumer Affairs Dini Soulio said Consumer and Business Services had received 80 inquiries from South Australians who had paid the site for tickets to events including upcoming Bruno Mars and Adam Lambert concerts

Media release – Public warning against online ticket reseller


Unlicensed air-conditioning contractor to pay – media release

A South Australian air-conditioning contractor has been ordered to pay more than $34,000 in compensation and fines in the Adelaide Magistrates Court.

Kain Selby-Fullgrabe, 43, sole director of Town and Country Building Management Pty Ltd, pleaded guilty to breaches of the Australian Consumer Law (SA) in the Adelaide Magistrates Court this week for aiding and abetting the company to take deposits from consumers and failing to provide the goods and services within a reasonable time.

Read more – unlicensed air-conditioning contractor to pay


Product safety standard on portable ethanol burners – CBS news

In March 2017 Federal Small Business Minister Michael McCormack imposed a national interim ban to prevent the supply of certain types of decorative alcohol-fuelled devices, also known as ethanol burners.

It was implemented after serious injuries were reported, raising concerns about their safety.

The national interim ban comes to an end on 14 July 2017, and will be replaced by a safety standard from 15 July 2017.

The new safety standard:

  • prevents the supply of table top devices (devices which weigh less than 8 kilograms or have a footprint less than 900 square centimetres); and
  • requires freestanding and fixed devices to meet a stability test, come with a fuel container with a flame arrester (or an automatic fuel pump system) and display warnings on the device about refuelling hazards.

Products intended for cooking or heating are exempt from the safety standard.

The safety standard gives device suppliers three months to transition from the national interim ban to the new requirements in the safety standard.

Mr McCormack noted that some suppliers of safe devices are intending to develop a voluntary standard with Standards Australia which will provide additional protections for consumers, a move that is welcomed and strongly supported.

Retailers and suppliers can go to the ACCC’s product safety website to get further information on the new safety standard.

Consumers seeking to purchase decorative alcohol-fuelled devices should check  that the device complies with the safety standard.

Those concerned about products they have previously purchased should visit the Product Safety Australia website for information about the safety standard, consumer rights and how to use burners safely.

Read the national media release – Safety standard for ethanol burners (PDF 113KB)


Unlicensed car dealer slugged $3000 – media release

A 35 year old Salisbury Downs man has been fined $3000 for selling used cars without a licence.

Under South Australia’s Second-hand Vehicle Dealer Act, anyone who buys or sells more than four used cars within a period of twelve months must hold the relevant licence.

In the Elizabeth Magistrates Court, Feras Said admitted to selling six used cars over an eight month period for between $2500 and $6500, and offering to sell a seventh without holding the relevant licence.

Read more – unlicensed car dealer slugged $3000