Australian Consumer Law

//Australian Consumer Law

Have your say on the Australian Consumer Law

The Australian Consumer Law (ACL) is being reviewed to see how effectively the law is working and what could be improved.

An Issues Paper has been released and you are encouraged to get involved and have your say.

All feedback will be considered in developing the review’s Interim Report which will be released for public consultation in the second half of 2016.

The Issues Paper and information on how to make a submission are available from

Submissions close Friday 27 May 2016.

Australian Consumer Law progress report

Consumer agencies release an annual report to update on the work of the Commonwealth and the states and territories in implementing, strengthening and improving the ACL.

The report for 2013/14 highlights a range of initiatives including:

  • commencing policy research and reform initiatives to improve the efficient administration of the ACL, to consider extending unfair contract terms protections to small business, and to investigate consumer issues relating to travel agents and property spruikers;
  • disseminating information to consumers and businesses, with a particular focus on the online environment and vulnerable and disadvantaged consumers; and
  • enforcing the ACL effectively, with over 350 actions brought and more than $18.4million in infringement notices, fines, costs awarded, compensation and penalties.

Case study summary.

View the full report.

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