Publications for consumer advice

Consumer publications can be accessed using the PDF links below. Those marked with an asterisk (*) below can also be ordered as printed copies, see the full list here.

phone: 131 882
electronic form: Order printed copies

Shopping rights

Buying specific products or services

Buying or selling a home

Credit, loans and debt

You can view publications about credit, loans and debt on the Australian Securities and Investments Commission (ASIC) website

Product Safety

You can view publications about product safety on the Product Safety Australia website

Sample letters of complaint

For Indigenous consumers