About Inspections & Compliance

LIQUOR LICENSING >INSPECTIONS & COMPLIANCE – WHAT WE DO


The Commissioner’s staff includes compliance officers who assist the Commissioner in the enforcement of legislation that the Commissioner is responsible for administering.

The Commissioner provides each compliance officer with an identification badge and a compliance officer is required to produce the badge on request.

Responsibilities of a compliance officer

Compliance officers

  • are responsible for detecting and reporting breaches of the Liquor Licensing Act 1997, Gaming Machines Act 1992, and other relevant legislation by conducting investigations throughout the state, to ensure compliance.
  • prepare witness statements, records of interviews and collate evidence which enable reports and recommendations to be accurately recorded and presented to the Commissioner.
  • are required to advise the licensee of recommended remedial action arising from non-compliance with liquor and gaming legislation, and as required, inform and advise appropriate agencies as well as reporting all non-compliance issues to the Commissioner.
  • contribute to the ongoing education of licensees regarding the management and maintenance and other matters relating to liquor and gaming legislation by providing advice, relevant to the role of the compliance officer, of their rights, obligations and responsibilities in accordance with the Liquor Licensing Act 1997 and the Gaming Machines Act 1992 and other relevant legislation.
  • participate in taskforce operations (both overt and covert) in conjunction with officers from other agencies such as police, fire services, environmental protection authorities, and local government. Taskforce operations may take place outside normal business hours.
  • ensure that responsible service principles and practices are being adhered to by licensees, approved responsible persons and gaming managers, to ensure compliance with the Liquor Licensing Act 1997 and the Gaming Machines Act 1992.

An authorised officer may be

  1. the Commissioner
  2. an Inspector
  3. a Police Officer.

An authorised officer may, at any reasonable time

  • enter a licensed premises;
  • inspect a licensed premises;
  • require any person who has possession of books of account, or other records, relevant to a business conducted under a licence, or to transactions involving the sale or purchase of liquor, to produce those books of account or other records for inspection;
  • require any person who is in a position to provide information relating to the sale, purchase or supply of liquor to answer any question put by the authorised officer on that subject.

An authorised officer may

  • examine books of account or other records produced under this section;
  • make copies of, or take extracts from, any such books of account or other records;
  • retain the books of account or other records for a reasonable period for the purposes referred to above.

A person is guilty of an offence when they

  • hinder or obstructs an authorised officer in the exercise of powers under this section;
  • fail, without reasonable excuse, to comply with a requirement of an authorised officer under this section;
  • fail, without reasonable excuse, to answer, to the best of the person’s knowledge, information and belief, a question put by an authorised officer;
  • falsely represents that he or she is an authorised officer.

However, a person may decline to answer a question if the answer would tend to incriminate the person of an offence.

The Commissioner has a team of inspectors who assist the Commissioner in the administration and enforcement of legislation that the Commissioner is responsible for administering.

The Commissioner provides each inspector with an identification badge and an inspector is required to produce the badge during inspections of licensed premises.

The responsibilities of an Inspector

Inspectors:

  • Inspect licensed premises throughout the State to ensure compliance with liquor and gaming legislation and relevant building and health codes, together with the efficient and timely installation of gaming machines.
  • Provide written documentation in relation to  building and related matters and make appropriate recommendations that will enable the Commissioner to determine whether licensees are complying with both liquor and gaming legislation.
  • Advise licensees of recommended remedial action arising from non-compliance with liquor and gaming legislation and as required inform and advise appropriate agencies as well as reporting all non-compliance issues to the Commissioner.
  • Contribute to the ongoing education of licensees regarding the management and maintenance and other matters relating to liquor and gaming legislation by providing advice, relevant to the role of the Inspector, of their rights, obligations and responsibilities in accordance with the Liquor Licensing Act 1997 and the Gaming Machines Act 1992 and other relevant legislation.
  • Participate in taskforce operations (both overt and covert) in conjunction with officers from other agencies such as police, fire services, environmental protection authorities, and local Government. Taskforce operations may take place outside normal business hours.
  • Ensure that responsible service principles and practices are being adhered to by licensees, approved responsible persons and gaming managers, to ensure compliance with the Liquor Licensing Act 1997 and the Gaming Machines Act 1992.