Who is a responsible person?

Licensed premises must be personally supervised and managed by a responsible person at all times when open to the public.

An approved responsible person can be:

  • a licensee
  • an approved director of a licensee company
  • an approved shareholder of a licensee company
  • The licensee can also appoint another person, such as a staff member, who is not a licensee, director or shareholder, to manage and supervise the business.

Directors or shareholders must be approved before being a responsible person.

Anyone who wants to be approved as a responsible person needs to prove that they are a ‘fit and proper’ person and will need to fill out a Personal Information Declaration (PID) form.

Details of all convictions (including summary and traffic convictions) and credit details must be included on the PID. A person’s reputation, integrity, credit rating and known associates will also be considered.

Information provided on the PID will remain strictly confidential.

Note: Approval only authorises the person to supervise and manage the liquor operations of the business. It does not authorise the person to supervise and manage the gaming operations of the business. This requires a separate approval under the Gaming Machines Act 1992.

Identification requirements

A responsible person approved by Consumer and Business Services (CBS) will be issued with a photo identification badge.

The approved responsible person must wear their identification badge at all times when on duty. Badges must be worn in a prominent position, such as breast pocket height.

The applicant

The applicant can’t apply to become an approved responsible person. A licensee must apply for them. Once approved, the person can be a responsible person at any licensed premises.

Application forms

Training requirements – responsible service of alcohol (RSA)

CBS must be satisfied that a person has the proper knowledge, skills and experience to manage and supervise the business. Refer to the Commissioners General Code of Practice for required training and practices.

RSA helps control the negative impacts of alcohol and deals with:

  • service of alcohol to minors (anyone under 18)
  • alcohol-related violence and crime
  • drunk and disorderly patrons
  • noise disturbances.

To comply with RSA laws, licensees and venue staff must:

  • recognise the signs of intoxication
  • not serve anyone who shows signs of intoxication
  • not serve anyone who arrives already intoxicated
  • understand what is meant by ‘standard drink‘ and drink driving levels
  • discourage patrons from actions that can cause harm
  • understand the impact of alcohol on our community.

The approved RSA training program gives the necessary skills and knowledge to contribute to a safe, enjoyable environment in licensed premises.

RSA training is mandatory for licensees and staff selling, offering or serving liquor.

To find Registered Training Organisations offering training in Responsible Service of Alcohol, Liquor Licensing Laws and Gaming, visit training.gov.au

Frequently asked RSA questions

Who needs a RSA certificate?

All staff involved in the service or supply of liquor on licensed premises must complete RSA training.

What is the difference between an RSA and becoming a responsible person?

All staff involved in the service or supply of liquor on licensed premises must have Responsible Service of Alcohol training.

A licensed premise must be personally supervised and managed by a responsible person at all times when open to the public.  A Responsible Person will be approved by CBS and must wear an identification badge at all times.

Can I use my interstate RSA certificate in South Australia?

Yes, licenced venues in SA recognise certificates granted from nationally recognised RTOs.

Can I use my South Australian RSA certificate in other states?

Information regarding other states RSA requirements can be found at the websites listed below:

Application Forms

Responsible person approvals factsheet (52KB PDF)