Estimated processing times

We are currently experiencing longer than usual processing times. We appreciate your patience and apologise for any inconvenience.

Estimated processing times relate to applications for existing certificates. If your application is for a new registration (e.g. application to register a change of name), please refer to the registrations processing times.

Processing times begin when we have received your complete and correct application, including required copies of identification.

Estimated processing times do not include Australia Post delivery time.

We are currently experiencing longer than usual processing times. We appreciate your patience and apologise for any inconvenience.

Processing times begin when we have received your complete and correct application, including required copies of identification.

Estimated processing times do not include Australia Post delivery time or any applicable cooling-off period.