Public assurances and undertakings

The business or trader can make an offer to Consumer and Business Services (CBS) that allows them to keep working as long as they stop the conduct or activities that have broken the law.

If CBS accepts the offer, the business must agree to:

  • take responsibility for their conduct
  • co-operate with CBS investigators

The business may also be asked to:

  • undo the harm caused to the consumer
  • show how the business will comply in the future.

Current assurances and undertakings

Bathroom Concepts Pty Ltd and Robert James Duncan – assurance 7 June 2018 - In response to the concerns raised by Consumer and Business Services, Bathroom Concepts and Mr Duncan provide an assurance that: Bathroom Concepts will not request payments under a domestic building work contract which do not represent a genuine progress payment for work performed under the contract; or request a deposit in excess of that which Continue reading
Lauchlan Green trading as Everyday Green – assurance 5 June 2018 - Lauchlan Green of Everyday Green acknowledged that he breached section 6 of the Building Work Contractors Act 1995 by carrying out work which required a licence. The breach related to a contract to undertake residential paving work. Mr Green has entered into an assurance with the Commissioner that states he will repay the customers and not Continue reading
Tow truck business agrees to cease selling cars without a dealer’s licence – assurance 30 May 2018 - The director of a South Australian tow truck business and mechanical workshop has been put on notice for allegedly selling vehicles without ever holding a second hand dealer’s licence. Consumer and Business Services has alleged that Matti’s Towing sold seven vehicles without a licence from February 2016 to January 2017, ranging from $250 to $900. Continue reading
Car re-sellers put on notice – assurances 22 May 2018 - Four South Australians have been put on notice after allegedly selling cars without a second hand vehicle dealer’s licence. An investigation by Consumer and Business Services revealed that: Peter William Somers of Cooltong was believed to have bought, sold or offered for sale nine cars for between $750 and $5,000 between August 2016 and August Continue reading
Real estate firm to strengthen practices after alleged underquoting – assurance 9 May 2018 - A Brighton-based real estate agency and its directors have committed to strengthening its practices after allegedly advertising a property for sale for a price less than the vendor’s acceptable selling price. Peter F Burns Real Estate had allegedly advertised a property for sale for between $580,000 and $599,000, when the vendor’s acceptable selling price was Continue reading
Unlicensed real estate agent agrees to additional training – assurance 16 April 2018 - A real estate agent who allegedly acted as a sales representative for a land agent while unlicensed has agreed to commence further training as part of an enforceable undertaking he has entered into with South Australia’s consumer watchdog. Marc Olsen’s sales representative licence was cancelled in February 2017, after he failed to renew it. An Continue reading
Building contractor pays back customers for unfinished work – assurance 11 April 2018 - A building contractor has acknowledged that he likely breached consumer protection laws, after allegedly accepting payment for work at homes that he did not complete. Consumer and Business Services allege that Mr Katsikas accepted payments exceeding $48,000 between February 2016 and March 2017, for building work on four properties which he began but failed to Continue reading
Bramalco to review consumer law practices – statement 8 March 2018 - Bramalco Pty Ltd, trading as Modern, has given a formal undertaking to the state’s consumer watchdog, after allegedly breaching customers’ cooling off rights and engaging in false, misleading or deceptive conduct on several occasions. Under the arrangement, Bramalco is required to engage an independent professional to review its consumer law compliance program, including the effectiveness Continue reading
Industry warned of potential for criminal law breaches – statement 16 February 2018 - A real estate agent who allegedly contravened property rules has acknowledged the breach likely occurred. He has provided an assurance that he will not repeat his actions. The assurance provided by M&G Property Group Pty Ltd trading as Elders Mawson Lakes and its director, Mr Domenico Mastrogiacomo for two contraventions are a timely warning to Continue reading
Steve Jackson Real Estate – assurance 6 February 2018 - ASSURANCE Fair Trading Act 1987 Section 79   Assurance to the Commissioner for Consumer  Affairs given for the purposes of s79 of the  Fair Trading Act 1987 by:   Mr Steve Jackson (ABN 52 626 867 100) TIA Steve Jackson Real Estate    PERSONS  GIVING THIS ASSURANCE 1. This Assurance is given to the Commissioner Continue reading
Wiltshire (trading as ‘Shed Weld’)- assurance 29 November 2017 - Australian Consumer Law (SA) Section 218 Undertaking to the Commissioner for Consumer Affairs given for the purposes of s218 of the Australian Consumer Law (SA) by: Mr Jamie Wiltshire PERSONS GIVING THIS ASSURANCE 1. This Assurance is given to the Commissioner for Consumer Affairs (“the Commissioner”) by Mr Jamie Wiltshire for the purposes of section 218 Continue reading
Iguana Investments Pty Ltd – assurance 27 November 2017 - South Australia’s consumer watchdog has warned   ASSURANCE Fair Trading Act 1987, Section 79 Assurance to the Commissioner for Consumer Affairs given for the purposes of section 79 of the Fair Trading Act 1987 by: Iguana Investments Pty Ltd (ACN 136 733 161) 1. PERSONS GIVING THIS ASSURANCE 1.1. This assurance is given to the Commissioner Continue reading
Robert Johnson Vineyards – undertaking 16 November 2017 - South Australia’s consumer watchdog has warned wineries and cellar doors to adhere to their obligations under the Liquor Licensing Act 1997 (SA), after a cellar door in the Adelaide Hills allegedly sold wine without a licence. UNDERTAKING Liquor Licensing Act 1997 Section 119A(1) Undertaking given to the Liquor and Gambling Commissioner for the purposes of Continue reading
The Corner Bistrot – undertaking 21 September 2017 - A Leigh Street restaurant has entered into a legally enforceable undertaking with South Australia’s liquor licensing authority after allegedly breaching its licence conditions and the Liquor Licensing Act. UNDERTAKING Liquor Licensing Act  1997 Section 119A(1) Undertaking given to the Liquor and Gambling Commissioner for the purposes of section 119A(1) of the Liquor Licensing Act 1997 Continue reading
Wilted spinach – undertaking 22 August 2017 - South Australia’s consumer watchdog has warned restaurant owners to adhere to their obligations under the Liquor Licensing Act, after a café on the Fleurieu Peninsula was found in breach. UNDERTAKING Liquor Licensing Act  1997 Section 119A(1) Undertaking given to the Commissioner for Consumer Affairs given for the purposes of section 119A(1) of the Liquor Licensing Continue reading
Eric Seed Holdings Pty Ltd – undertaking 22 August 2017 - South Australia’s consumer watchdog has warned hotel owners to adhere to their obligations under the Gaming Machines Act 1992, after a hotel in Dublin was found in breach. UNDERTAKING Gaming Machines Act 1992 Undertaking given to the Liquor and Gambling Commissioner for the purposes of the Gaming Machines Act  1992 by: Eric Seed Holdings Pty Continue reading
Vivek Chhabra – Kajraare event – undertaking 22 August 2017 - UNDERTAKING Liquor Licensing Act 1997 Undertaking given to the Liquor and Gambling Commissioner for the purposes of s119A of the Liquor Licensing Act 1997 by: Mr Vivek Chhabra Persons Giving This Undertaking 1. This Undertaking is given to the Liquor and Gambling Commissioner (the Commissioner) by Mr Vivek Chhabra of 11A Parsons Grove PARK HOLME SA Continue reading
8 Diamonds Pty Ltd and Ms Ly Thi Truc Tran – undertaking 22 August 2017 - UNDERTAKING Liquor Licensing Act 1997 Section 119A(1) Undertaking given to the Liquor and Gambling Commissioner for the purposes of s 119A(1) of the Liquor Licensing Act  1997 by: 8 Diamonds Pty Ltd and Ms Ly Thi Truc TRAN Persons Giving This Undertaking This Undertaking is given to the  Liquor   and  Gambling  Commissioner  (the Commissioner) by Continue reading
East West Venture Pty Ltd – undertaking 22 August 2017 - UNDERTAKING Liquor Licensing Act 1997 Section 119A Undertaking to the Liquor and Gambling Commissioner; given for the purposes of s 119A of the Liquor Licensing Act  1997:  East West Venture Pty Ltd [ACN 609 698 017] Persons Giving this Undertaking This undertaking  is given to the  Liquor and Gambling  Commissioner  by East West Venture Pty Continue reading
Waimea Pty Ltd – undertaking 11 May 2017 -  UNDERTAKING Australian Consumer Law (SA) Section 218 Undertaking to the Commissioner for Consumer Affairs given for the purposes of Section 218 of the Australian Consumer Law (SA) by: Waimea Pty Ltd, ACN 008 091 870, trading as Cheap as Chips  1. PERSONS GIVING THIS UNDERTAKING 1.1 This Undertaking is given to the Commissioner for Consumer Affairs Continue reading

Court outcomes and public assurances and undertakings archive