Racing

Consumer and Business Services is responsible for the scrutiny of the TAB, on-course totalizators and bookmaker betting operations and the licensing of bookmakers and agents in South Australia.

About racing services

Consumer and Business Services is responsible to the Independent Gambling Authority (IGA) for the scrutiny of the betting operations of the persons/businesses licensed by the IGA. This includes SATAB, racing clubs, bookmakers and agents. The gambling conducted by SATAB, clubs and bookmakers is commonly referred to as wagering.

The Minister for Gambling has responsibility for the Authorised Betting Operations Act 2000 under which these licences are granted. The Act also details the responsibilities of Consumer and Business Services in relation to wagering.

Consumer and Business Services:

  • licences bookmakers and agents,
  • issues permits to bookmakers to enable them to accept bets at racecourses and other venues,
  • registers close associates of licensed racing clubs,
  • approves the rules for on and off-course wagering by TAB and racing clubs,
  • plays a significant role in dispute resolution,
  • collects government tax payments from SATAB and unclaimed dividends from racing clubs and bookmakers

In assisting the Commissioner to meet his legislative obligations, CBS conducts regular compliance inspections and audits of individual licensees such as SATAB, SA racing clubs, bookmakers and agents and has regular contact with industry bodies such as Thoroughbred Racing SA, Harness Racing SA, Greyhound Racing SA and the SA Bookmakers’ League.

CBS works closely with other SA Government bodies including the Independent Gambling Authority, Department of Treasury and Finance, and the Office for Racing.

SATAB unclaimed monies

If you have money in a SATAB account, you can claim it back.

Fill in the TattsBet Account Claim Form and send it to the address on the form.   Provide any documentation you have received from TattsBet with your form as this will assist with prompt processing of your claim.

Download the TattsBet Account Claim Form

 

Bookmaker licences

This office processes applications and issues licences for bookmakers and agents.

Bookmaker licence

Applicants for a Bookmaker licence need to complete an application form, a personal information declaration form, a fingerprinting form,  a deed of undertaking form and provide two current passport size photographs. Applicants must take the completed fingerprinting form to the Police – Licensing Enforcement Branch to be fingerprinted so that a criminal history check can be carried out. Contact details for this are on the fingerprinting form

To be granted a licence, it is a requirement that the Liquor and Gambling Commissioner find applicants to be suitable to hold a licence. Financial resources, criminal history and business history will be taken into account when considering applications.

Agent licence

To be granted an agent licence it is a requirement that the Liquor and Gambling Commissioner find applicants suitable to hold a licence. Criminal and business history will be taken into account when considering applications.

Applicants for an agent Licence (to work on behalf of a bookmaker) need to complete an application form, a personal information declaration form and a fingerprinting form.

Important points

  1. All Bookmakers are required to lodge a Bond.
  2. It is essential contact be made with CBS prior to lodging an application.
  3. When an application is approved CBS will contact the successful applicant to discuss the lodgement of a Bond.

Applicants must lodge an application form, a personal information declaration form, a deed of undertaking form (bookmaker only) and two current passport size photos with Consumer and Business Services with the prescribed fee.

The approval process may take approximately 6-8 weeks from the time an application is lodged.

Please note that a licensed bookmaker cannot accept bets unless he or she holds a permit granted by the Commissioner.

If an application is approved, the licence and photo-id badge (which must be worn at all times when operating under the licence) will be forwarded.

Authorised Interstate Betting Operators

An interstate betting operator must give notice to the Liquor and Gambling Commissioner of their intent to conduct operations in South Australia. The interstate betting operator must complete the Notice of Intention and specify the date they will commence operations in South Australia.

An authorised interstate betting operator may conduct betting operations in South Australia provided that:

  • the betting is conducted only by telephone, internet or other electronic means; and
  • the betting is not in any way assisted by facilities established in this State for the purpose of encouraging such betting; and
  • the betting relates only to races held by licensed racing clubs and approved contingencies; and
  • the operator is authorised to conduct the operations under a prescribed interstate licence or in the operator’s capacity as a statutory body; and
  • a prescribed interstate licence held by the operator authorising the operations is not suspended; and
  • the operator is not prohibited from conducting the operations under the Authorised Betting operations Act 2000

 

Notice of intention to conduct betting operations (in South Australia)

Notice of cessation of betting operations (in South Australia)

Current Authorised Interstate Betting Operators

Racing Clubs

Approval of Close Associate

Racing Clubs and Industry Bodies are licensed by the Independent Gambling Authority (IGA). Applications for the approval of close associates are processed by Consumer and Business Services (CBS). The approval of a close associate is a condition of the licence held by either a Racing Club or Industry Body.

The Industry Bodies in South Australia are as follows:

  • Thoroughbred Racing S.A. Limited (ACN:094 475 939) as the racing controlling authority for horse racing;
  • Harness Racing SA Limited (ACN: 094 559 930) as the racing controlling authority for harness racing;
  • Greyhound Racing SA Limited (ACN: 094 569 525) as the racing controlling authority for greyhound racing.

The Racing Clubs in South Australia are as follows:

  • South Australian Jockey Club
  • South Australian Harness Racing Club

A close associate must not act in this capacity until approved by CBS and issued with an order of approval.

A close associate of a Racing Club or Industry Body must lodge the following forms:

Frequently asked question – Racing

Where Can I Collect Betting Tickets?

TAB and On-course tote betting tickets

TAB and on-course tote betting tickets can be collected at any TAB agency

Bookmaker betting tickets

Bookmakers betting tickets can be collected at Consumer and Business Services two weeks after the bet has been decided by:

  • Posting the ticket, including your name and address to GPO Box 2169 Adelaide
  • Visit Consumer and Business Services between the hours of 9.00 am and 4.00 pm Monday to Friday

What Can I Do If I’ve Lost My Betting Ticket?

Lost TAB and on-course tote betting tickets

  • Contact SATAB on 8354 7300

Lost bookmaker betting tickets

  • You will need to fill out a claim for payment of bookmaker bet without ticket form and send it to Consumer and Business Services, GPO Box 2169 Adelaide for consideration.

What Can I Do If I Have a Complaint About a Bookmaker or a Problem With a TAB or Tote Bet?

If you want to make a complaint about a bookmaker, or if you have a problem with a TAB or tote bet you can contact the Consumer and Business Services for assistance.

What Do I Need to Do If I Want a Licence to Work for a Bookmaker?

In order for you to be granted a licence, it is a requirement that the Liquor and Gambling Commissioner find you to be a suitable person to hold a licence. Criminal and business history may be taken into account when considering your application.

If you want to obtain a licence to work for a bookmaker, you will first need to fill out an application form and a personal history information declaration form.

You will need to lodge both forms plus two passport photos of yourself with the Consumer and Business Services with the prescribed fee.  You will then be issued with a fingerprinting form.

You will need to take this form to the Licensing Enforcement Branch to be fingerprinted so that a criminal history check can be carried out. You must call the number listed on the form to make an appointment.

Your application will then be processed and forwarded to the Liquor and Gambling Commissioner for consideration and approval. Please note this process will take approximately 6-8 weeks from the time you lodge your application.

If your application is approved, you will be sent your licence and your photo-id badge (which must be worn at all times when operating under the licence).

If you have any enquiries, please direct them to Consumer and Business Services.

What Do I Need to Do If I Want to be Licensed as a Bookmaker?

If you want to become licensed as a bookmaker you will need to fill out an application form and a personal information declaration form.

In order for you to be granted a licence, it is a requirement that the Liquor and Gambling Commissioner find you to be a suitable person to hold a licence. Criminal and business history may be taken into account when considering your application. You will also be required to lodge a bond.

It is essential you contact CBS prior to lodging an application.

You will need to lodge both forms plus two passport photos of yourself with Consumer and Business Services with the prescribed fee.  You will then be issued with a fingerprinting form.

You will need to take this form to the Licensing Enforcement Branch to be fingerprinted so that a criminal history check can be carried out. You must call the number listed on the form to make an appointment.

Your application will then be processed and forwarded to CBS and the Liquor and Gambling Commissioner for consideration and approval. Please note this process will take approximately 6-8 weeks from the time you lodge your application.

If your application is approved, you will be sent your licence and your photo-id badge and asked to contact CBS to discuss the lodgement of your Bond.

If you have any enquiries, please direct them to Consumer and Business Services.