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Consumer & Business Advice
Media releases
14 July 2021

South Australians are being encouraged to comment on the effectiveness of the state's existing anti-ticket scalping laws. 

Commissioner for Consumer Affairs Dini Soulio said the laws, which came into effect in December 2018, were being reviewed to see whether any improvements could be made.

"Under these laws, it's illegal to re-sell tickets to sporting or entertainment events where organisers have imposed re-sale restrictions for more than 110 per cent of the original supply cost," he said. 

"To date, as a result of reports from the public and proactive monitoring, CBS has issued 70 takedown requests to sites such as Viagogo, Gumtree and eBay where tickets were either sold at a price exceeding that threshold, or where details of the tickets weren't mentioned.

"This is an opportune time to consider how effectively our laws are working, and whether changes are needed that allow a more effective framework for re-sale under appropriate conditions, while ensuring sufficient penalties and deterrent measures are available to prevent ticket scalping." 

Mr Soulio said it was vital for South Australians to have their say on how the laws could be changed. 

"We want to hear from people about their experiences re-selling or purchasing tickets via the secondary market, the types of tickets that should be covered by resale restrictions and any other views that people may have on the current requirements," he said. 

People can have their say by heading to: https://yoursay.sa.gov.au/ticket-reselling-review 

Consultation closes on August 6.