South Australia’s young consumers are being reminded that help is available to provide them with advice and information before they make their first major financial decisions.
Celebrating national Youth Week, Business Services and Consumers Minister Gail Gago said while it is an exciting time when young people spread their wings and rent their first home or buy their first car, it can also be a little daunting.
“The excitement young people feel when they are able to make their first significant financial decisions is a wonderful feeling. But there are often many conditions, requirements and possible pitfalls that are not always evident,” Ms Gago said.
“We want young South Australians to be armed with some good, basic information before they sign a contract or a lease agreement, to prevent problems arising further down the track.
“The Government’s ShopSmart mobile website is a great source of information for young adults who may not have previous exposure to contracts and other financial commitments.
“It contains helpful tips and advice about making everyday purchases, as well as signing contracts that require a long term commitment for making payments and fulfilling certain obligations.
“Inexperienced consumers may not fully appreciate the importance of reading a contract before signing it, understanding its terms and conditions, and honouring their obligations under the contract.
“Young consumers can also contact Consumer and Business Services for advice relating to a specific rental or fair trading query by email, over the phone or in person at its Customer Service Centre.
“Nowadays people often seek information and vent their frustrations through social media, which can be helpful in some cases, but we want to make sure young adults access information from reliable sources and know there are options available to them to help resolve problems with a business or their landlord.”
People can access consumer and tenancies information on their phone with ShopSmart at www.cbs.sa.gov.au/mobile
Information on online shopping and consumer rights is available on the Consumer and Business Services YouTube channel: (www.youtube.com/user/OCBASA/).
Further information on renting is available at www.sa.gov.au/tenancy/renters