Go to top of page
Work & Business Licenses
Media releases
17 March 2015

Community members are being urged to help stamp out dodgy and illegal practices among trades services and Dob in a Dodgy Tradie.

Minister for Business Services and Consumers Gail Gago said homeowners in particular are encouraged to make a complaint this Friday, March 20.

Last time the campaign was held, Consumer Business Services received more than 50 calls, resulting in 15 formal warnings.

Most of the calls related to concerns over unlicensed builders and tradespeople, particularly in the plumbing and electrical trades. There were also several calls about poor workmanship.

“This year we want to hear about any substandard work completed by unqualified and unlicensed tradespeople. Tradies who contract for work without the appropriate license are breaking the law,” Ms Gago said.

“CBS hears many stories of consumers who have had to shell out money, but are then left out of pocket to have the job completed or fixed by somebody else.

“In the last financial year, the most common industries that received complaints were solar panels, building and construction, roofing, paving, and plumbing.

“Rogue operators caught as a result of the phone-in could face a range of sanctions including prosecution with penalties of up to $20,000, compensation orders or disciplinary action.”

CBS is constantly vigilant for seeking out unlicensed traders, including:

  • reviewing building development approvals and reports of unlicensed activity from councils
  • conducting media monitoring, internet and electronic book searches
  • liaising with various industry bodies such as the Master Builders Association, Housing Industry Association and plumbing associations to educate tradespeople
  • assessing information and complaints received by the general public.

In the last month alone, five tradespeople have been prosecuted by CBS under the relevant industry legislation. To report an unlicensed tradesperson call CBS’s licensing and compliance team on 131 882 between 9am and 5pm on Friday 20 March 2015.