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Consumer & Business Advice
Media releases
10 December 2018

New laws mandating a three-year minimum expiry date for gift cards and tough new anti-ticket scalping laws have come into effect in South Australia.

Attorney-General, Vickie Chapman said the laws would give consumers greater confidence in the leadup to the festive season.

“From today, consumers can purchase gift cards in South Australia in full confidence that it will be valid for at least three years,” Ms Chapman said.

“We have included a six-month transition period, so businesses can sell their existing stock, but any gift card sold from today must be honoured for a three-year period – regardless of any labelling suggesting otherwise.”

Attorney-General Chapman said Consumer and Business Services has been working with business groups to ensure they are aware of the changes and is encouraging all businesses that sell gift cards to ensure consumers understand the impact of the new laws.

Tough new anti-ticket scalping laws also come into force today, making it illegal for people to sell tickets to sporting and entertainment events where organisers have imposed resale restrictions for more than 110% of the original supply cost.

“Individuals who engage in this practice could face a fine of $550 or, for more serious offences, penalties of up to $20,000, while a corporation could be penalised up to $100,000,” Ms Chapman said.

“CBS staff will be monitoring ticket reselling sites ahead of major events, and we are also encouraging members of the public to alert us to any tickets being sold for an excessive cost via our website.”

To make a report, head to www.cbs.sa.gov.au/report