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Work & Business Licenses
Consumer & Business Advice
Media releases
30 September 2013

A recent Consumer and Business Services (CBS) task force operation targeted the Riverland Field Days – checking for trader compliance and protecting the rights of consumers attending the event.

CBS officers inspected a number of stalls over two days at the Riverland Field Days event checking for compliance with Australian Consumer Law and other legislation.

Commissioner for Consumer Affairs and Liquor and Gambling, Paul White, welcomed the results of the operation which indicated the majority of traders at the event were meeting their obligations.

“Various traders and suppliers were present at the Riverland Field Days, ranging from clothing retailers to building companies and hardware suppliers, most of which were from the local area,” the Commissioner said.

“180 stalls were inspected for compliance with fair trading law, particularly in relation to trader obligations regarding refunds and warranties.

“Only one non-compliant trader was detected for displaying incorrect refund signage and this was rectified immediately upon the request of the CBS officers.

“Inspections were conducted on 10 limited liquor licence venues. Four of these venues were not displaying the required signage and this was subsequently corrected.

“Product safety inspections were performed on over 600 items for consumer use at the Field Days, including sunglasses and fire extinguishers, all of which were found to be compliant.

“Six building company stalls were also inspected, of these two were not displaying their building licence numbers, as required under the Building Work Contractors Act, and these now have compliant signage.”

Seven solar company stalls were also checked and all were compliant.

The Commissioner said the event provided an opportunity to remind local traders of their various obligations to consumers.

“All traders have strict obligations under their respective legislation and these are enforced by CBS to ensure that traders are doing the right thing by their consumers,” Mr White said.

“Education material and appropriate signage were provided to traders at the Riverland Field Days to reiterate these obligations.

“However, if consumers in the Riverland area have any concerns about their dealings with traders they should contact CBS on 131 882.”