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Work & Business Licenses
Media releases
2 February 2018

Residents in suburban Adelaide are being warned to check the building licence and credentials of tradies, after complaints alleging poor or incomplete work.

Consumer and Business Services is looking into claims that two men offering their services via letter-box pamphlets may be operating without building licences.

The men are believed to have Irish accents and appear to target areas in suburbs where there are high concentrations of older residents.

To date, complaints relate to work undertaken in North Adelaide, Mitcham and Glenside during November and December 2017.

There are also indications the pair may have also been operating in the Meadows/Willunga Hills area.

Commissioner for Consumer Affairs Dini Soulio said it’s a reminder that people should do their homework before committing to any work or handing over any money to tradesmen they haven’t used before.

“In this instance, we’ve had complaints from people who have paid $2,500 and $3,500 to these men and the work either hasn’t been done or is sub-standard,” he said.

“Our investigation is still in its early stages but this a good reminder for people to find out more about potential workers before they commit.”

Consumers can check the CBS public register using the name of the tradie or their business to ensure they hold an appropriate and current licence.

There’s also an assurance register, where CBS publishes details of licence holders who have been investigated and given undertakings to change their conduct.

Mr Soulio said consumers should also use their own networks to find the right tradespeople for their needs.

“As well as checking the qualifications and assurances, it’s good to ask people you trust to recommend a tradesperson and to search online for any reviews or issues raised by other clients,” he said.

“You can also get quotes from other operators and ask them for references from people who’ve recently used their services.”

To raise concerns about a contractor, contact CBS on 131 882.