Residential Bonds Online improvements

Consumer and Business Services is making changes to the Residential Bonds Online (RBO) system to increase digital services and improve the look and feel of email communications.

Improvements include:
• notice of claim letters to be sent by email where an email address is available
• a significantly improved and reformatted silent tenant claim form, making it much easier for agents/landlords to use
• rewritten and formatted email correspondence to improve readability
• increased notification to tenants/agents

The improvements are now live as CBS continue to improve residential bonds communications.

Register for RBO to lodge, check and refund a bond.