Resources

The best way to protect yourself is through awareness and education. The Little Black Book of Scams is recognised internationally as an important tool for consumers and small businesses to learn about scams including the most common scams to watch out for, the different ways scammers can contact you, the tools scammers use to trick you, the warning signs, how to protect yourself, and where you can find help.

Gaming manufacturers market report Q1-3 2018-19

This guide provides information on the ACL for travel and accommodation businesses.

This guide provides information on the ACL for electrical and whitegoods businesses.

This guide provides information on the ACL for car rental businesses.

This guide covers misleading or deceptive conduct, unconscionable conduct, false or misleading representations and related offences, information standards and country of origin representations.

The guide covers what consumer guarantees apply to goods and services, who is responsible for these guarantees and when remedies, such as refund repair and replacement are available.