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CBS
Policies
CBS customer service charter outlines our commitment to providing high quality customer service in all interactions, without discrimination.
Assurances and undertakings
2018 - Nicholas Daniel Cimesa trading as PRM Fabrication Engineering entered into an undertaking with Consumer and Business Services (CBS) to not accept payment for goods or services and fail to provide those goods or services within a reasonable time.
Builders
Assurances and undertakings
2018 - Lauchlan Green of Everyday Green acknowledged that he breached section 6 of the Building Work Contractors Act 1995 by carrying out work which required a licence. The breach related to a contract to undertake residential paving work. Mr Green has entered into an assurance with the Commissioner that states he will repay the customers and not conduct further business unless licensed to do so.
CBS
Assurances and undertakings
2018 - Gardenia Home Garden Decor Pty Ltd, Ducco Pty Ltd and the directors Mr Teo and Mr Nguyen have entered into an undertaking with Consumer and Business Services (CBS) to voluntary recall decorative alcohol fuelled devices that failed to meet the mandatory safety standards.
CBS
Assurances and undertakings
2018 - Emall Pty Ltd trading as Color Life has entered into an undertaking with Consumer and Business Services (CBS) to voluntarily recall 3 styles of baby cots that fail to meet Australian safety standards. The business, who sells online, is required to contact all customers who bought cots to discontinue using the cot and destroy them or return to Color Life. Customers will be provided with a full refund.
Builders
Assurances and undertakings
2018 - Charles Leonard Fenton trading as Holtan Building and Maintenance Services has acknowledged that he breached sections 28 and 30 of the Building Work Contractors Act 1995 by contracting for domestic building work without a domestic building work contract in place, and requesting excessive payments. Mr Fenton has entered into an assurance with the Commissioner that states he acknowledges the breaches and will rectify them.
CBS
Assurances and undertakings
2018 - The director of a South Australian tow truck business and mechanical workshop has been put on notice for allegedly selling vehicles without ever holding a second hand dealer’s licence. Consumer and Business Services has alleged that Matti’s Towing sold seven vehicles without a licence from February 2016 to January 2017, ranging from $250 to $900.
SHVD
Assurances and undertakings
2018 - An investigation by Consumer and Business Services revealed that Melissa Ann Brooksby of Waterloo Corner allegedly sold cars without a second hand vehicle dealer's licence.
SHVD
Assurances and undertakings
2018 - An investigation by Consumer and Business Services revealed that James Arthur Gordon of Waterloo Corner allegedly sold cars without a second hand vehicle dealer's licence.
SHVD
Assurances and undertakings
2018 - An investigation by Consumer and Business Services revealed that Peter William Somers of Cooltong allegedly sold cars without a second hand vehicle dealer's licence.
Real estate
Assurances and undertakings
2018 - A Brighton-based real estate agency and its directors have committed to strengthening its practices after allegedly advertising a property for sale for a price less than the vendor’s acceptable selling price. Peter F Burns Real Estate had allegedly advertised a property for sale for between $580,000 and $599,000, when the vendor’s acceptable selling price was $590,000.
SHVD
Assurances and undertakings
2018 - An investigation by Consumer and Business Services revealed that Wayne Scott Harvey of Craigmore allegedly sold cars without a second hand vehicle dealer's licence.
Builders
Assurances and undertakings
2018 - A building contractor has acknowledged that he likely breached consumer protection laws, after allegedly accepting payment for work at homes that he did not complete.
Real estate
Assurances and undertakings
2018 - A real estate agent who allegedly acted as a sales representative for a land agent while unlicensed has agreed to commence further training as part of an enforceable undertaking he has entered into with South Australia’s consumer watchdog. Marc Olsen’s sales representative licence was cancelled in February 2017, after he failed to renew it.
Real estate
Assurances and undertakings
2018 - A real estate agent who allegedly contravened property rules has acknowledged the breach likely occurred. He has provided an assurance that he will not repeat his actions.

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