Information for the real estate and conveyancing industry

Welcome to the Consumer and Business Services (CBS) occupational licensing system. Information relevant to the real estate and conveyancing industry has been collated on this welcome page to help you with any questions may have. The CBS licensing and registration team are available if you need further assistance.


Managing my licence

To maintain your licence you need to lodge an annual or periodic renewal and inform CBS of relevant changes and events. This is useful if you want to change or upgrade your licence conditions or change from an individual to a company licence. Many applications can be completed online.

Change of address (PDF 91KB)

Real estate – eligibility, fees, renew and change/upgrade

Conveyancing – eligibility, fees, renew and change/upgrade

Change of directors (PDF 100KB)

Contact us: CBS licensing and registration via email ( or phone 131 882.


Working in the real estate and conveyancing industry

Relevant forms and fact sheets helpful for workers in the real estate and conveyancing industry are available below.

Legal procedures for real estate professionals

Audit checklist (PDF 52KB)

List of approved land valuers (PDF 29KB) 

R1 – Sales agency agreements (Rights and obligations) (PDF 64KB)


General and business advice 

As a new licensee, you may be considering starting your own business. Understanding your rights and responsibilities as a business owner can potentially avoid disputes with your customers and suppliers.

Handling customer complaints

RTO’s and other contacts

Office of the Small Business Commissioner – advice and dispute resolution for business to business transactions

Warranties and consumer guarantees

Refunds to customers

Operating under a business name

Running a business

Australian Consumer Law


Other resources

A range of information is available about your occupation and licensing in general. Some useful links are included below.

Find a licence holder (CBS licensing public register)

Report an unlicensed real estate agent

Subscribe to ‘tenancies updates’

CBS news and updates – subscribe and view CBS quarterly newsletter (CBS Connect) and other news

Australian Business Licence and Information Service (ABLIS)

Publications to view or download: