Information for second hand vehicle dealers

Welcome to the Consumer and Business Services (CBS) occupational licensing system. Information relevant to the second hand vehicle dealers industry has been collated on this welcome page to help you with any questions may have. The CBS licensing and registration team are available if you need further assistance.

Managing my licence

To maintain your licence you need to lodge an annual or periodic renewal and inform CBS of relevant changes and events. This is useful if you want to change or upgrade your licence conditions or change from an individual to a company licence. Many applications can be completed online.

Change of address (PDF 91KB)

Eligibility, exemptions, fees, renew and change/upgrade online

Change of directors (PDF 100KB)

Change or add a premises for a motor vehicle dealer

Order a replacement card/certificate

Online renewal

Register for electronic notifications

Surrender a licence

Add or change a premises

Contact us: CBS licensing and registration via email ( or phone 131 882.


Working in the second hand vehicle dealers industry

Relevant forms and fact sheets helpful for workers in the second hand vehicle dealers industry are available below.

Details of condition of trade-in vehicle (PDF 26KB)

Document 1 (Schedule 6) – waiver of rights under part 4 (PDF 44KB)

Document 2 – waiver of cooling off rights (PDF 30KB)

Form 1 – (Section 16 notice) Sale of second hand vehicle (PDF 42KB)


General and business advice 

As a new licensee, you may be considering starting your own business. Understanding your rights and responsibilities as a business owner can potentially avoid disputes with your customers and suppliers.

Selling a vehicle

Cooling off rights for consumers

A dealers duty to repair (statutory warranty)

Australian Consumer Law (ACL) – Consumer warranties

Refund to customers

Information about registration – plates, inspections, various registration options

Handling customer complaints

Running a business

Australian Consumer Law


Other resources

A range of information is available about your occupation and licensing in general. Some useful links are included below.

Find a licence holder (CBS licensing public register)

Report an unlicensed dealer

RTO’s and other contacts

CBS news and updates – subscribe and view CBS quarterly newsletter (CBS Connect) and other news

Australian Business Licence and Information Service (ABLIS)

Publications to view or download: