Information for consumers and businesses in South Australia can be found on SA.GOV.AU
Consumer rights
Business advice
Know your rights when buying disability goods and services
When buying goods and services under the National Disability Insurance Scheme (NDIS) you’ll want to get the best result that meets your needs.
Customer service centre renovations
The CBS Customer Service Centre will be closed for renovations from 4pm on Friday 28 June 2019.
Finding love, not a scammer
Don't miss the warning signs when using a dating website or app.
Returning goods
You can return an item if it’s faulty, not fit for purpose, or doesn’t match the description and get a refund, repair or replacement.
Summer Safety
We want you to have a safe, happy and healthy summer. Many summer products can be unsafe if they are left unattended or aren’t used properly.
Buying a used car?
You might save a few dollars if you buy from a private seller, but there are more risks than buying from a licensed car dealer.
Portable pools - Make It Safe
Did you know that, on average, one young child dies from drowning in a portable pool in Australia every year?
Ride or accommodation sharing
f you buy or hire goods and services through an online marketplace or sharing economy platform, you are protected by the Australian Consumer Law (ACL)
Egg labelling
New labelling will appear on free range egg cartons from April 26 2018 to help consumers make more informed decisions when purchasing eggs.
Property management reforms
By 28 September 2019 all employees of a registered land agent who manage properties must have completed specific property management training and be registered with CBS
Download resources
Access common resources and downloads in our resource centre.
Latest News
South Australia’s consumer watchdog is warning the public against dealing with a Campbelltown-based man advertising washing machine repairs following complaints of unsatisfactory services.
South Australia’s consumer watchdog is warning the public against hiring an unlicensed builder with prior convictions for taking deposits and failing to deliver the services.
The Federal Court’s findings that ticket reseller Viagogo made false or misleading representations highlight why consumers need to exercise caution when dealing with the online reseller.
An Adelaide duo who bought cars from interstate auctions and sold them under false pretences have been fined a total of more than $24,000 and ordered to repay nearly $4000 to consumers for numerous breaches of South Australia’s second-hand vehicle dealer laws.
The South Australian Government has begun introducing digital passes and licences. This means that South Australians can carry selected Government issued passes and licences on an Apple or Android smart phone or tablet device.
People who live in residential parks will have greater protections available to them under legislation that has now passed State Parliament.
An itinerant tradesman has been charged with numerous breaches of the Australian Consumer Law following an investigation undertaken by Consumer and Business Services.
Consumer and Business Services is encouraging South Australians to ensure they know their rights when they hit the post Christmas sales over the coming weeks.