Applications, requests and submissions

Report, make a complaint or seek advice

Media enquiries

Customer feedback


Click on the links below to read more about our services, or call CBS on 131 882 for further information.

Call centre operating hours: 9:00am – 4:30pm Monday to Friday
If you are calling from overseas, please dial +61 8 8204 8532

In person

Visit our Customer Service Centre at:
4-6 Chesser Street, Adelaide (ground level entry)
Kaurna Country 
Opening hours: 9:00am – 4:30pm

Chesser Street CBC access for public - Customer Service Centre

Please note: cash is not accepted for any services at our Customer Service Centre.

Both credit card and EFTPOS facilities are available.


Consumer and Business Services
GPO Box 1719
Adelaide, SA 5001

Translation services

If you speak a language other than English, you can use these services to contact us.

Telephone Interpreter Service (TIS)

The Australian government's Translating and Interpreting Service (TIS) is available to any individual or organisation in Australia, enabling non-English speakers to independently access services and information over the phone. Most TIS services are free.

Phone 131 450 and ask the interpreter to phone us on 8204 8352.

Interpreting and Translating Centre

The South Australian government's Interpreting and Translating Centre (ITC) provides qualified and experienced interpreters to assist with two and three-way phone interpreting.

Phone: 1800 280 203