The Consumer and Business Services website is designed to be accessible to as many people as possible, including those who use assistive technology to read or hear online content.

Getting more help

Providing our information to all users, including those with a disability, is important to us. If anything on this site is inaccessible to you, or you are experiencing problems accessing content for any reason, please contact us using the customer feedback option.

You can explore the accessibility features of your computer or mobile device on the Microsoft accessibility or Apple accessibility support pages on their websites. You could also make your device easier to use by searching the 'how to' guide on the Ability Net page.

Please note that while many documents on this site are displayed as Portable Document Format (PDF), alternative formats may be provided for those who have trouble viewing these files. Information provided on this site may also be published in languages other than English on request.

Resizing text

How to change text size or colours - W3C Web Accessibility Initiative

National Relay Service

If you are deaf, or have a hearing or speech impairment, you can use the National Relay Service to contact us.

Translation services

If you speak a language other than English, you can use these services to contact us.

Telephone Interpreter Service (TIS)

The Australian government's Translating and Interpreting Service (TIS) is available to any individual or organisation in Australia, enabling non-English speakers to independently access services and information over the phone. Most TIS services are free.

Phone 131 450 and ask the interpreter to phone us on 8204 8352.

Interpreting and Translating Centre

The South Australian government's Interpreting and Translating Centre (ITC) provides qualified and experienced interpreters to assist with two and three-way phone interpreting.

Phone: 1800 280 203

Breadcrumbs

Breadcrumbs are included on the site. These are a series of links that show you your trail back to the home page from the section you are in.

Links

Whenever possible, links have been written to make sense when read out of context, such as by a screen reader. All of our links open in the same window to help avoid user disorientation. Return to the previous page by clicking the back button on your web browser.

Standards conformance

Whenever we find an error, we work toward the best approach to conformance within the limits of our Client Management System. Our work includes:

  • Working to achieve and building content that complies with the Web Content Accessibility Guidelines 2.0 (WCAG 2.0).
  • Checking foreground and background colour combinations to ensure good colour visibility.
  • User testing.
  • Testing HyperText Markup Language (HTML) before publishing.
  • Updating to HTML5 with the aim of improving this website for people who use assistive technology such as screen readers.
  • Regular evaluations using the World Wide Web Consortium (W3C) Markup Validation Service (see our W3C Validator results).