What is the DVS?
The Commonwealth Government’s Document Verification Service (DVS) is a secure national system accessed by Consumer and Business Services (CBS) to verify, or check, documents with the official record holder.
Your rights
You need to agree that you are authorised to provide the personal information for ID checks and we can use the DVS for this.
If you do not agree, you will need to supply identity documents certified by a Justice of the Peace. We will manually check them instead. This may affect service and processing times.
More information
How CBS uses it
We use the DVS to confirm that information on an identity document matches the original record.
Information is only submitted to the DVS with your agreement and only used to provide requested services.
Information is retained for as long as legally required.
We will not share information with third parties unless legally required, or you agree. CBS staff are trained in privacy and security requirements using the DVS.
CBS must comply with the Privacy Act 1988 (Cth) and Information Privacy Principles Instructions (SA) when checking documents.
Feedback or complaint?
Contact CBS using the customer feedback form.
Want to change your DVS agreement?
Complete the 'Your DVS consent' section on this printable DVS factsheet and provide it to the appropriate team using Contact CBS. Note: Form can be downloaded and completed electronically.
ID requirements and DVS
Additional ID requirements may be required if you do not agree to the use of DVS.
Births, Deaths and Marriages
Using DVS | Not using DVS | |
Application for a certificate Registration of a change of sex or gender Add parents’ details to a birth certificate Add guardian details to a death certificate Add donor information to a birth certificate | DVS will only be used to verify the following documents to meet proof of identity requirements:
If living overseas, you can alternatively supply an overseas passport or driver’s licence.
| All ID documents MUST be certified by an authorised witness, such as a:
|
Registration of a birth | DVS will only be used to verify the following documents to meet proof of identity requirements:
If living overseas, you can alternatively supply an overseas passport or driver’s licence. | Provide a signed Birth Registration Statement (BRS). |
Bonds
Using DVS | Not using DVS | |
Residential Bonds Online account | Follow the instructions for ID requirements within the Residential Bonds Online portal where you also give DVS consent. | Not eligible for an online account without DVS. Manual refund forms can be submitted with signed ID. DVS will not be used. |