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3 December 2018
New laws to stop ticket scalping

Reforms under the Fair Trading Act 1987 will increase transparency and provide greater consumer protections for tickets re-sold via the secondary market. 

From 10 December 2018, it will be an offence to sell a ticket to a sporting or entertainment event in South Australia (SA) that is subject to a re-sale restriction, for an amount that exceeds 110% of the original supply cost of the ticket. 

An event will no longer need to be declared as a ‘major event’ in order for the ticket scalping protections to apply. 

It will be illegal for anyone to:

  • re-sell tickets or advertise the re-sale of tickets at a price that is more than 110% of the original price.
  • use ‘ticket bots’ or other software to purchase tickets to an event.
  • host a ticket scalping advertisement.

Ticket re-selling will be allowed, as long as the advertised price is capped at 110% of the original supply cost of the ticket and provided that certain information is disclosed in the advertisement.
A six month transition period will provide time for businesses that host advertisements for others to sell goods and services, to ensure that they have the necessary measures in place to comply with the new requirements and prevent prohibited advertisements from being published. 

Advice for consumers on buying tickets and information about the reforms is available on the SA.GOV website page Buying tickets for events.

For more information about the new laws please see the Fair Trading Act 1987.

Report ticket scalping to CBS.