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Consumer & Business Advice
Media releases
20 September 2012

Consumer and Business Services is investigating a large number of complaints following the collapse of Adelaide Pools & Spa (ASA).

Commissioner for Consumer Affairs, Paul White, said, “ASA was placed into administration earlier this month, and their Building Work Contractors Licence has been temporarily suspended until the outcome of the investigation is known.

“Consumer and Business Services are in discussions with the Administrator to ensure that consumer's interests are protected.

“CBS is investigating complaints regarding deposits that have not been refunded, and poor and unfinished work.

“CBS is investigating breaches of the Australian Consumer Law and also the Building Work Contractors Act 1995.

“CBS advises any consumers who began business with any of the three entities placed under administration—ASA Pool & Spa, Adelaide (SA) Pools & Spa Manufacturing, and Tim Elliott Enterprises—to contact the Administrator, Clifton Hall, to discuss the issue and any options available to them.”

Under the Corporations Act 2001 an Administrator has control of the company's business, property and affairs and can therefore set the terms under which it trades.

Consumers are also encouraged to contact the Administrator before entering into a contract or paying a deposit to a company under voluntary administration.